From Startup to Success: Stories from Restaurant Owners on Managing their Business

Running a restaurant can be an exciting experience, albeit one with its fair share of challenges. From managing staff and inventory to ensuring that your customers have a great dining experience, there are many factors that come into play when it comes to managing a successful restaurant. In this article, we’ll be taking a look at some inspiring stories from restaurant owners who have made it big, and what they’ve learned along the way.

Creating a Unique Selling Point is Key

According to celebrity chef and restaurant owner David Burke, the key to running a successful restaurant is to create a unique selling point. In an interview with Forbes, Burke highlighted the importance of offering something that sets your business apart from the competition. This could be a signature dish or a unique dining experience – think themed restaurants or pop-up dining events. By offering something that no one else is doing, you’ll be well on your way to building a loyal customer base.

Link to Forbes interview: David Burke’s Interview

Invest in Staff Training and Development

Another important aspect of running a successful restaurant is investing in your staff. This includes not only hiring the right people but also providing adequate training and development opportunities. According to entrepreneur and restaurateur Alex Hernandez, training and development are key to building a successful team that can deliver excellent customer service. In an interview with Small Business Trends, Hernandez emphasized the importance of creating a positive work environment, providing ongoing training, and investing in your employees’ personal and professional development.

Link to Small Business Trends interview: Alex Hernandez’s Interview

Managing Inventory and Finances is Essential

Running a restaurant is not just about the food and customer service – it also involves managing inventory, finances, and other operational tasks. According to restaurateur and entrepreneur Nick Sarillo, staying on top of these tasks is essential to running a successful business. In an interview with Inc, Sarillo emphasized the importance of tracking inventory, monitoring cash flow, and having a clear understanding of your restaurant’s financials. By staying organized and keeping a close eye on your finances, you’ll be better able to make informed business decisions and ensure the long-term success of your restaurant.

Link to Inc interview: Nick Sarillo’s Interview


Managing a successful restaurant requires hard work, dedication, and a willingness to learn from others. By following the advice of these successful restaurant owners, you’ll be well on your way to building a thriving business that provides excellent food and service to your customers. Whether you’re just starting out or looking to take your restaurant to the next level, there’s always room for growth and improvement in the world of hospitality.